Hair Care

Hair Care

INSTRUCTIONS

  1. K18 Shampoo the scalp & attachments twice. Do not shampoo your ends. Use cool to warm water only, not hot. Wash 1 to 2 times a week.
  2. Use your K18 Mask according to directions on midshaft & ends only.
  3. K18 Conditioner on the midshaft & ends of your hair. Do not touch scalp or attachment points with conditioner. You can use your purple conditioner at this time instead of the K18 if you feel brassy. Never use purple shampoo. It can strip your toner. Conditioner controls the amount of purple and is less drying.
  4. Use your Microfiber Cloth Towel to soak up as much moisture as possible for 15 minutes.
  5. Add your Heat Protectant.
  6. Rough dry your hair to make sure scalp and attachments are thoroughly dry.
  7. Feel free to add your favorite products and style.
  8. This brush is the only brush to use at the scalp or attachments. This brush will keep your extensions in excellent condition. You can use all your other brushes & combs below the attachments. Brush your attachments and scalp with this brush every day.

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Always:

  1. Keep it clean.
  2. Keep it tangle-free.
  3. Keep it dry.
  4. Use recommended products & tools.

Never:

  1. Go to bed with wet hair. Your pillow & hair will mildew.
  2. Use at-home chemicals on your extensions.
  3. Use non-recommended products.
  4. Let your hair or extensions get tangled.
  5. Remove your own extensions. I may not be able to reuse them.
  6. Flip your head upside down to brush.

When brushing use:

  1. Your Wet Brush for midshaft to ends.
  2. A silicone product for midshaft to ends to coat the hair to avoid any snagging every time you brush.
  3. Your natural/boar bristle brush (no plastic teeth) to brush your roots.
  4. Curly girls, use your fingers to separate all extensions. Brush fully before shampoo.
  5. Start from the bottom and work to the top while holding hair to avoid root pulling.

When cleaning:

  1. Use an Aquasana water filter. Max contaminant removal. Products cannot counteract chlorine & hard water. 
  2. Unfiltered water can cause breakage, thinning, tangles, dry scalp, and brassiness.
  3. Shampoo the roots & attachments with a cleansing shampoo.
  4. Condition your midshaft & ends only.

When drying:

  1. Use a large microfiber towel before blow drying to reduce heat & drying time. 
  2. Add heat protection & leave-in conditioner. Use the warm setting on the dryer with your fingers to dry before heat styling.
  3. If you get a professional blowout, let them know to be gentle & check for loose extensions before leaving.

Before Bed:

  1. Braid your hair before bed & use a satin pillowcase to keep your hair from getting roughed up.

Before extensions & maintenance:

  1. Do all deep conditioning & treatments the week before any maintenance.
  2. Do all chemical services before any maintenance.
  3. Extensions are always last on the list of hair treatments. 

Styling:

  1. Keep your irons on 360 degrees or less. Anything more can strip off the toner.

Additional:

  1. Tiny stray hairs as they grow are normal, but the extensions should never tangle into each other.
  2. Never trim your extensions near your next maintenance service. If you trim before a move up, your extensions might end up too short.

When going to the beach:

  1. If going to the beach, wear a swim cap.
  2. Rinse frequently to remove salt or chlorine.
  3. Wear soft braids to keep hair from tangling in the water.
  4. Shampoo & condition ASAP.
  5. Use avobenzone-free sunscreen. Avobenzone is what turns extensions salmon pink.

Top reasons hair extensions slip out:

  1. Using a shampoo & products that have conditioner, moisture, silicones, or oils that cause slip on the scalp or attachment area.
  2. Using any product on your scalp besides shampoo or dry shampoo.
  3. Not using the proper hairbrush to brush the attachments.
  4. Tight ponytails or excessive pulling.
  5. Heat on adhesive attachments.
  6. Not blow drying right away. 

Dry Hair:

  1. Using unfiltered water to wash your hair.
  2. Using products that are not compatible with extensions.

  3. Too much heat styling & not enough product to protect hair.

  4. Using your tools on the highest setting.
  5. Not using enough product to protect the hair.

Tangles:

  1. Not brushing properly.
  2. Pulling too much when blow drying.
  3. Bad hair tangles almost right away. If it gets worse over time, your routine is not suited for your extensions & hair.

Hair always feels like it is dirty:

  1. Using a shampoo that does not have enough removal power.

  2. Smoke sticks to residue.

  3. Using products that create residue.

TROUBLESHOOTING:

  1. Go through the hair care page and correct any hair extension habits that contradict it. 

  2. Text a picture of the issue & the shampoo and scalp/attachment area brush with a BRIEF explanation with the date it occurred at 855-489-6217

  3. You will be asked to come to any troubleshooting appointments with your shampoo and your Sally’s hair extension brush plus all your hair tools & products as this is part of the troubleshooting to make sure it doesn’t happen again. 

  4. Any warranties are voided if you are not following the hair care rules.

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