Our Commitment
Hair Extensions by Denise LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.
Technical Specifications
Hair Extensions by Denise relies on the following technologies for conformance with WCAG 2.2:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Accessibility Features on This Site
We have taken the following steps to improve accessibility across our website:
- Alt text on all images — Every image on this site includes descriptive alternative text for screen reader users.
- Keyboard navigation support — All interactive elements (links, buttons, forms) are accessible via keyboard with visible focus indicators.
- Color contrast — We use color combinations that meet WCAG AA contrast ratio requirements.
- Scalable fonts — Text is sized in relative units (rem) so it scales correctly when users adjust browser font size or zoom up to 200%.
- Semantic HTML — Pages use proper heading hierarchy (H1, H2, H3) to help screen readers navigate content.
- Form labels — All form fields have associated labels to assist assistive technologies.
- Descriptive links — Links use meaningful text so users understand their destination without surrounding context.
Known Limitations
While we strive for full WCAG 2.2 Level AA compliance, some areas may still be in progress:
- Third-party embedded content (such as our booking calendar and Google Maps) may not fully meet accessibility standards, as these are controlled by external providers.
- Some older images in our portfolio may have generic alt text descriptions rather than detailed content descriptions.
We are actively working to address these limitations.
Feedback and Contact
We welcome your feedback on the accessibility of the Hair Extensions by Denise website. If you experience accessibility barriers, or if you need information in an alternative format, please contact us:
- Business Name: Hair Extensions by Denise LLC
- Phone: 855-489-6217
- Address: 115 Avenue L, inside Opal Grace Salon, Delray Beach, FL 33483
- Response Time: We aim to respond to accessibility feedback within 2 business days.
Enforcement Procedure
If you are not satisfied with our response, you may contact the relevant enforcement body in your jurisdiction. In the United States, complaints about web accessibility may be filed with the:
- U.S. Department of Justice, Civil Rights Division — regarding ADA Title III compliance for places of public accommodation.
- U.S. Access Board — for Section 508 matters related to federal agencies.
Formal Complaints
We are committed to resolving accessibility concerns promptly and in good faith. If you believe this website does not conform to WCAG 2.2 Level AA, please contact us directly at the phone number or address above before initiating any formal legal proceedings. We are happy to work with you to ensure equal access to our services.
Last Updated
This Accessibility Statement was last reviewed and updated on June 28, 2026.
