1. USAGE
By using Hair Extensions by Denise (HEBD), you agree to all policies. HEBD’s professional judgment and website content take precedence. All content is for personal use only and may not be copied or redistributed.
2. LIABILITY
It is mandatory for guests to manage appointments online, read & follow the Hair Care page, and to text (855) 489-6217 within 24 hours of any issues. Correct shipping info must be provided.
Falsifying your name, contact, or payment info is grounds for immediate termination of services.
To keep your file current, text updates to (855) 489-6217.
While I assess candidates carefully, some health or hair issues may not be visible or fully disclosed. Clients must inform me of any allergies and confirm their hair is healthy enough for extensions. HEBD is not liable for misuse or neglect of extensions.
Any hair left with HEBD will be discarded after 6 months of no service.
3. REFUNDS
There are no refunds.
I offer free adjustments (not removals or added services) within 14 days.
I cannot stand by the work if:
It’s been altered by someone else.
Hair wasn’t cared for per the Hair Care page.
Guests override technical decisions.
Extensions are worn too long.
Guest provides their own materials.
No in-person consult was completed.
Communication was unclear at the time of service.
4. BALANCE
Payment is due at time of service.
We accept Cash, Apple Pay, Zelle & Venmo at 813 279 9412.
5. CAUTION
I take all precautions to prevent the spread of illness and expect the same in return.
If you show any signs of active illness—including coughing, sneezing, runny nose, fever, chills, hoarseness, or sweating—you will be asked to leave immediately and reschedule once symptoms are fully resolved.
This also applies to uncontrolled allergies, as coughing and sneezing still spread germs.
6. schedule & fees
Please book, confirm, cancel, or reschedule all appointments online.
No-shows & cancellations under 4 hours will be charged 50% of the cost of service.
All scheduling changes must be made online — please do not contact me directly for cancellations or rescheduling.
Text (855) 489-6217 only if you are running more than 10 minutes late to your appointment.